live Support

Live 1:1 Squarespace Website Support

Feeling stuck with your Squarespace website? Whether you're tackling making design changes, layout updates, or adding new features, Live Support gives you the guidance you need—from an actual human being in an actionable hour.

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Perfect for you if…

  • You’re a therapist managing your own website and need expert help.

  • You want to learn while we work, gaining practical skills to maintain your site independently.

  • You have a specific to-do list and need support to finally get past tech hurdles and check off those boxes!

  • You’ve got one of our Premium Squarespace Templates and you want more hands-on help with customizations or strategy.

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How it Works

Step #1 Book your time and fill out an intake form with your questions and goals.

Step #2 We meet live via Zoom and cover as many of your items as humanly possible.

Step #3 You leave the session feeling confident and ready to move forward with crystal clear action items!

Step #4 We follow-up within 24 hours with a summary of our meeting and next steps.

With us, all questions are good questions.

As a therapist, tech might not be your zone of genius and that’s okay! This session is a judgment-free zone where you can ask anything. No question is too small or too basic.

Together, we’ll simplify the process so you can feel confident navigating your website.

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Is this right for you?

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Live Support includes:

  • A 1-hour live Zoom session with Melissa.

  • Personalized guidance tailored to your website goals.

  • Expert advice to solve problems or improve functionality in real-time.

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Who it’s for (and not for):

  • For Squarespace users only and Squarespace Version 7.1 only.

  • If your site was built before early 2020, it is likely to be Version 7.0. To check, you can:

    1. Log in to your Squarespace site

    2. Go to Website > Pages to open the Pages panel

    3. Scroll to the bottom of the Pages panel

      Look for the version number in the bottom-left corner

  • Not ideal for writing help. If refining your website writing is your main goal, this service may not be the best fit. Writing feedback requires more in-depth analysis and thoughtful revision than we can cover in a live session.

  • For SEO, try the SEO Boost Service. If your main focus is improving your site’s search engine visibility (aka, showing up on Google), the SEO Boost service is designed specifically for that!

Let’s put our heads together to meet your website goals.

Your website should feel like an asset—not a source of stress. With Live Website Support, you’ll leave feeling empowered and ready to move forward confidently.

Kind notes from kind folks.

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“Melissa came to the session with many tangible action items and, going through my website together, offered an action-packed hour of tailored tips, tweaks and suggestions. I feel exhilarated because I know these changes were just what I needed.”

-- Courtney Orlowski

“Melissa is great to work with. She gets what therapists want to say and how to communicate that to clients. Each time I work with her, I get positive feedback on my site and an increase in clients!”

-Dr. Anne Welsh

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You don’t have to wait to get started.

No chatbots here! 🤖 Talk to a real human being.
Book your service today!

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Book Live Support

Your Live Support Hour will be a live video meeting scheduled for the time you choose. You’ll tell us your goals when you book!